Cookie Policy

Last updated: January 2025

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our platform.

How We Use Cookies

Roukit uses cookies for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly:

  • Authentication and security
  • Maintaining your active delivery request
  • Form submission and validation
  • Load balancing and performance

Analytics Storage

We use Google Analytics and PostHog to understand how visitors use our site:

  • Page views and explicit product-funnel actions
  • Traffic sources and referrals
  • Device and browser information
  • Geographic location (country/city level)

Roukit disables PostHog session replay, automatic click capture, form-text capture, console-log capture, and IP-based location enrichment.

Functional Cookies

These cookies enhance your experience:

  • Language preferences (Arabic / English)
  • Saved order stops and delivery destinations
  • Theme and display preferences

Third-Party Cookies

We may use third-party services that set their own cookies:

Google Analytics

Used for aggregate website analytics and performance monitoring

PostHog

Used for privacy-limited page and product-funnel analytics; session replay is disabled

Paymob

Used for secure payment processing (digital wallets and cards)

Supabase

Used for authentication and database services

Managing Cookies

You can control cookies through your browser settings:

Browser Settings

  • Block all cookies
  • Block third-party cookies only
  • Delete existing cookies
  • Receive notifications when cookies are set

Impact of Disabling Cookies

Disabling cookies may affect website functionality:

  • Login and authentication issues
  • Loss of preferences and settings
  • Reduced personalization
  • Delivery request and checkout complications

Cookie Retention

Different cookies have different retention periods:

Cookie TypeRetention Period
Session CookiesUntil browser is closed
Authentication30 days
Preferences1 year
Analytics2 years

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have questions about our use of cookies, please contact us:

Roukit
Data Protection Officer
Port Said, Egypt
Email: support@roukit.co
Phone: +20 100 006 8730